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Founder guide

Bolt.new not working? How to fix it and get unstuck

Last reviewed 3 November 2026

The preview is blank, the same error keeps coming back, and each attempt uses more tokens. Before you ask Bolt to try again, restore something that works and find out what you’re dealing with.

Short answer

Check Bolt’s status page, try the preview in a fresh browser window, then restore the last good version from version history. Use Plan Mode to discuss the problem before changing any code, and keep each request small. If data, sign-in or payments keep breaking, get a developer to look.

First, rule out the simple causes

  1. Check Bolt’s status page. If there’s an incident, more prompts won’t help.
  2. Try the preview somewhere else. Reload, then try a private window or another browser with extensions off. If it works there, the problem is your browser and not your app.
  3. Save a copy. Download the project as a zip file or connect GitHub before you change anything else.

Go back to something that worked

Bolt saves versions automatically. Its version history, under View history, lets you preview, name and restore earlier points, and Bolt recommends it over other restore methods. You can also restore from a point in the chat. Name each version that works as you go, so you can find it again.

Restoring your project and restoring your data aren’t necessarily the same thing. If real customers are using a database, export the rows you care about first, from your database tables.

Stop the fix loop, and the token drain

What common problems usually mean

What you seeUsually points toTry first
No preview, or preview not loadingYour browser, or a code error from the last changeTry a clean browser window, then restore the previous version
Stuck on thinking or authenticatingA temporary problem, or a request that’s too largeCheck the status page, reload, and split the request into smaller steps
Error 500 or internal server errorA failing server function or database requestRead the database and server function logs
Sign-in not workingSign-in settings or redirect addressesReview your authentication settings
Works in preview, broken when publishedSettings or keys that differ on the live siteCompare the settings, and check the logs while you reproduce the problem
Tokens running out quicklyA large project, or repeated attempts at a fixStop retrying, restore, and plan before you build

These are common patterns, not a diagnosis, and Bolt changes often. Bolt’s help centre has the current steps.

Check security before you go further

Bolt offers a project security audit on paid plans and a database security check on all plans. Bolt recommends running a check at least once before you publish, and says that using the button in the Publish menu avoids spending tokens. It’s a good start. Then test the app yourself with our security checklist, since a scan can’t tell you what your app should allow.

When to stop prompting and get help

Your project is still useful. It shows exactly what you want, and developers can work from the code. See how we make AI-built apps ready for real customers.

Questions founders ask

Can I export my code from Bolt?

Yes. You can download a project as a zip file, or manage versions through GitHub. Export early, so you always have your own copy.

Why does Bolt use so many tokens?

Bolt’s guides explain that a project’s context affects what each message costs. Repeated fix attempts on a large project add up quickly, which is another reason to restore and plan first.

Can a developer take over a Bolt project?

Yes. A developer can work on the downloaded code or the GitHub repository in their own tools. We’d start by checking what’s worth keeping.

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